Nick Norman’s career has evolved as a layered stack, with each stage building on the last. He began in retail and hospitality, where he honed the ability to connect with people quickly, adapt under pressure, and deliver exceptional service.

Those skills opened the door to communications, movement building, and stakeholder engagement for high-stakes efforts. In this work, he operated at the intersection of people, process development, and technology—contributing to large-scale digitization that reached audiences worldwide.

This work included collaborations with the Internet Archive, Open Library—the world’s largest open-source, community-led library serving over 10 million patrons—UC Berkeley’s Institute of Governmental Studies Library, and InnovatorMD, a global physician innovation community advancing healthcare solutions.

At these organizations,  Nick developed technical ecosystem expertise at an international scale. Today, he works in emerging technology strategy, helping organizations align vision with execution by building bridges between the teams creating products and services, and the stakeholders and communities who use or are impacted by them.

Read Nick's Origin story below ...

Nick's Origin Story

Nick Norman grew up in a home filled with books. Both his parents were academic librarians—but his curiosity stretched beyond books.
As a child, he built make-believe cities and castles from books once he finished reading them. That early curiosity about how things connected, how imaginary systems flowed and fit together, shaped the way he saw the world now. But even with all that curiosity, learning didn't always come easy.
In school, Nick struggled badly—failing classes, getting labeled, even being moved to a “special” class for kids who supposedly just didn’t get it. But once he got to the "special class", something shifted. The material didn’t change—but the way it was presented did. Suddenly, he understood everything. He went from failing to nearly acing the work. He wasn’t broken. He just needed the system to meet him where he was.

That moment taught Nick that even when systems fall short, someone can stand in the gap and build a bridge. He realized that to ensure innovative products and services reach and remain accessible to the people who need them most, there must be a bridge connecting every stage of adoption and integration—linking creators, stakeholders, and communities.